Privacy Policy

Effective date: January 21, 2026

Legendary Scoop Pet Waste Removal (“Legendary Scoop,” “we,” “us”) respects your privacy. This policy explains what we collect, how we use it, and your choices.

1) What we collect

When you contact us or request service, we may collect:

Contact info: name, phone number, email

Service info: address, city, gate/access notes, number of dogs, service frequency, special instructions

Billing info: We may store a payment method on file through our payment provider (we do not store full card numbers ourselves)

Website data: basic analytics like device type, pages visited, and cookies (if used)

2) How we use your information

We use your information to:

Provide and manage pet waste removal services

Communicate with you by SMS and email about scheduling, access issues, weather delays, updates, and customer support

Process payments for completed services

Improve our service and website

3) Who we share information with

We only share information when needed to run the business, such as:

Payment processors (to charge your card for completed services)

Scheduling/CRM tools (to manage requests, reminders, and service notes)

Service partners/technicians (only the details needed to do the job)

We do not sell your personal information.

4) How we protect your information

We use reasonable safeguards to protect your data. No method is 100% secure, but we work to prevent unauthorized access.

5) How long we keep information

We keep information as long as needed to provide service, maintain records, handle issues, and meet legal/accounting requirements.

6) Your rights and choices

You can request to:

Access or correct your info

Ask us to delete your info (when legally allowed)

Opt out of marketing

7) Text messages and emails

By submitting our form or becoming a customer, you agree we can contact you by SMS and email for service-related messages. You can opt out of marketing messages anytime:

Email: use “unsubscribe” (if included) or email us

SMS: reply STOP (when applicable) or email us

For opt-out help, contact [email protected].

8) SMS Consent / Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9) Contact us

Questions or requests: [email protected]